WeP Peripherals Feedback Drivers Download Careers Login to wepsol
Home  
 Wep Promise
 Wep Vision & Goals
 Wep Values
 About WeP
 Quality
 Awards
 Investor Section
 MD's Profile

Dot Matrix Printers
Hi Speed Dot Matrix Printers
Line Matrix Printer
Passbook Printer
Retail POS Printers
Retail Billing Printers
Laser Printers
UPS
Consumables & Printheads
Online UPS

Send Feedback
Last Updated : 21/10/2009
Expiry Date : 21/11/2009

For Sales Enquiry
Call us at      1800 425 9494
Call us at      098440 19119
Write to us   How To Buy
  

WeP QUALITY FORMULA

                                        
WEP Quality formula is named as IDEA. All WeP Quality initiatives are integrated underIDEAS (I Drive Excellence Always) umbrella.

IDEA encompasses -

  • Balanced scorecard for driving implementation of Strategy
  • ISO 9001, ISO 14001 for deploying systems & processes
  • Continual improvement through 6 sigma & WCM initiative

The whole program is directed towards building momentum on our Excellence drive & bring  process orientation across the organization through employee involvement and engagement. Each IBU & support functions have been equipped with trained Quality resources to facilitate this program.

Back To Top

Transforming through Quality

No matter how good a business is, it could always be better. The way it communicates - internally and to external customers - will always need to be reviewed in view of tomorrow's needs, because no business can afford to stand still...

The art of progress is to preserve order amid change and to preserve change amid order


Back To Top

Putting our visions into practice

WeP follows a 3 year rollout business plan. Success of plans depends largely on the execution success, the reason why only 10% of the companies succeed in effective strategy implementation. WeP adopted the Balanced Scorecard methodology to drive its strategy execution in July'04.
 

Back To Top

What is Balanced Scorecard?

Balanced Scorecard (BSC) is a concept helping you translate strategy into action. BSC starts from the company and strategies; from here critical success factors are defined. Performance measures are constructed that aid target-setting and performance measurement in areas critical to the strategies.

Hence, Balanced Scorecard is a performance measurement system, derived from vision and strategy, and reflecting the most important aspects of the business.

The balanced score card measures a company's performance in four major areas:

  • Financial Perspective: How does our financial strategy to increase shareholder value. Two basic levels get addressed here: revenue growth and productivity improvement.
  • Customer Perspective: The core of any business strategy is the customer value proposition, which describes the unique mix of products, service attributes, customer relations, and corporate image that a company offers.
  • Internal Processes Perspective: Once the financial and customer perspectives are clear, this perspective defines which critical business processes must we excel at.
  • Learning and Growth Perspective: The foundation of any strategy map is the learning and growth, which defines the core competencies, skills, technology, and corporate culture necessary to support the other three perspectives. These objectives enable a company to align its human resources and information technology with its strategy.
Benefits:

The benefits of applying Balanced Scorecard can be summarized as follows:
  • Balanced Scorecard helps align key performance measures with strategy at all levels of an organization.
  • Balanced Scorecard provides management with a comprehensive picture of business operations.
  • The methodology facilitates communication and understanding of business goals and strategies at all levels of an organization.
  • Helps cascading business goals to Individual KRAs

Back To Top

Systems & Processes :

ISO certifications milestones -
  • ISO 9002 for Factory in Dec 1993
  • ISO 9002 for Support in Aug 1995
  • ISO 9001 for factory in Jan 1998
  • ISO 9002 for Sales & Mktg. May 98
  • ISO 9002 for Sales & Mktg. May 98
  • Launched ISO online for factory & HO in 2001
  • ISO 9001-2000 for factories in 2003
  • ISO 9001-2000 for New Factory at Himachal in 2005
  • ISO 9001-2000 for Support in 2007
  • ISO 14001-2004 for Factory at Himachal in 2007
Click here to view WEP QUALITY POLICY:                    Click here to view WEP ENVIRONMENTAL POLICY:

 

Systems & Processes certified to ISO 9001

ISO 9001 is a key area that we have always focussed on for building quality in our processes. This provides a solid foundation for all our initiatives. Our Manufacturing factories,R&D & Support functions are certified for ISO 9001:2000 version.

ISO 9000-2000 recommends that complying company determines, collects and analyzes appropriate data to demonstrate the suitability and effectiveness of the quality management system and to evaluate where continual improvement of the effectiveness of the quality management system can be made. WeP has a structured process for monitoring,measuring and analysis of data relating to

    a)  customer satisfaction

    b)  conformity to product requirements

    c)  characteristics and trends of processes and products including opportunities
         for preventive action, and

    d)  Performance of Suppliers & Partners
Click here to view   ISO 9001:2008 Certification   ISO 14001:2004 Certification     

Back To Top

Why Six Sigma?

In today's competitive scenario, WeP has decided to increase the quality bar of its products & services to meet world class standards .Six sigma is one methodology, which helps us in reaching the world class Standards. WeP has adopted 6 Sigma as a process improvement methodology since  6 Sigma was launched in Wipro in 1997.

What is Six Sigma Quality?

Sigma is term, which indicates how well, or defect free a product or Processes is. As the Sigma level grows higher, the quality of product or service is better & better. At 6 Sigma it is only 3.4 defects in 1 million opportunities. At 3 Sigma level the number of defects will be as high as 66807 in 1 million opportunities. In simple terms, Six Sigma involves reducing defects to 3.4 in a million. 4 Sigma & 5 Sigma represent 6210 & 233 defects respectively.

Why 99 % efficiency is not enough?

You get . . .
-40 mins of unsafe drinking water every month.
-Two unsafe plane landings per day at O'Hare International Airport in Chicago.
-16,000 pieces of mail lost by the Postal Service every hour.
-500 incorrect surgical operations each week.
-50 newborn babies dropped at birth by doctors each day.
-22,000 cheques deducted from the wrong bank accounts each hour.

Our Six Sigma initiative is driven from the top, and each employee believes in its success. Our 3 year Vision is to be India's Most Valuable Tech Fantasy Products, Solutions and Services enterprise by 2007 and this we deliver by adhering to OUR CUSTOMER AND CONSUMER SENSITIVE ORGANISATIONAL VALUES

6 Sigma has complete synergy with our value system. We aim to consistently raise the quality of our processes so that we can deliver world-class products and services to our customers. The ultimate aim, as always, is customer satisfaction.

Methodologies to be employed in Six Sigma practice

Following table gives the 6 sigma methodologies used for designing new products, improving existing products & re-engineering processes. WeP focuses on the following

Black Belt Certification:
  • We have closed to around 60 projects.
  • Black Belt Certification Program in 2007 was conducted wherein high performing employees were picked from each function and put through 16 days of rigorous Black Belt training.
  • We have a mix of full time and part time Black Belts who facilitate the 6 sigma projects.
  • Apart from 6 sigma projects, WeP also has a FAST TRACK methodology called as TURBO PROJECTS to crack low hanging problems. This methodology uses basic Quality Tools. Wep has benefited from the quick improvements brought in by over 160 Turbo projects completed across all functions.
    WeP also tracks the financial savings from the improvement projects. Some statistics ….
  • Savings of Rs 16 mn in 2000-2001
  • Savings of Rs 17 mn in 2001-2002
  • Savings of Rs 22 mn in 2002-2003
  • Savings of Rs 35 mn in 2006-07
  • Savings of Rs 38 mn in 2007-08

Back To Top

© 2006 WeP Peripherals Ltd. All Rights Reserved.